Operations Support Administrator

Operations Support Administrator | Norwich Outskirts | £26,500 to £28,000

Tired of being treated as just a receptionist in a dull office where you are expected to juggle admin, facilities, and health & safety with zero support, recognition, or progression?

If you are an experienced operations or administrative professional, you know the frustration of an unappreciated support role. You want to take ownership of an office space, handle diverse responsibilities, and be a valued core part of the team, but instead, you are stuck in a chaotic environment that offers absolutely no clear path for personal development or work-life balance.

There is a much more rewarding environment to build your operations career within.

We are partnering with an ambitious and conscientious Digital Services Provider on the outskirts of Norwich that actually invests in its support team. They believe in creating a welcoming environment and ensuring everyone enjoys a genuine work-life balance. Here, you will not be left feeling underappreciated; you will be empowered by a structured workflow, receiving dedicated training and personal development while still being able to confidently leave work at work when the day is done.

The Benefits

• Unmatched Work-Life Balance: Start with 33 days of holiday scaling all the way up to 39 days with service, a buy and sell holiday scheme, flexible working options, an on-site 24/7 gym with showers, and open plan break out spaces with gaming setups.

• Health and Well-being First: Full Vitality private health insurance, Aviva Smart Health with 24/7 digital UK GPs, free flu jabs, short-term sick pay, income protection, and free access to a confidential personal life coach.

• Continuous Reward and Growth: Frequent salary reviews, monthly Notable awards with prizes, an annual awards ceremony, tailored development plans, an electric car scheme after twelve months, and an active, funded social calendar.

The Role

Working from their modern office on the outskirts of Norwich, you will be the welcoming face and organisational backbone of the business. Your diverse day-to-day responsibilities will range from greeting clients and managing the reception area to providing vital administrative assistance across the company. You will oversee mailbox and document management, handle office supplies and deliveries, and assist with Health and Safety tasks. Beyond the desk, you will play a hands-on role in maintaining the facility, coordinating site improvements, and even completing monthly checks on the company’s vehicle fleet.

Are You the Right Fit?

To thrive in this varied role, you need a highly organised mindset, diligence, and the flexibility to handle a wide array of daily tasks. You must bring a welcoming, personable personality and a fantastic telephone manner to ensure clients and staff always feel supported. Good computer skills and a keen eye for detail are essential for the administrative side of the role. Because you will be assisting with the company vehicle fleet, a full UK Driving Licence is strictly required. Valid Right to Work in the UK is also essential.

The Next Step

At CloudScope Group, we do not just fill seats; we open doors to better careers. If you are ready to trade an unappreciated admin job for a structured, supportive role where you are a highly valued part of the team, let’s have a low-pressure conversation today.