Sales Executive

Sales Executive | Norfolk (Office Based) | £26,500 basic, OTE £36,900

"Tired of reading from a script and chasing call counts, with nobody showing you how to build a real sales career?"

If you are in a phone-based role such as customer service or telemarketing, you know the exhausting reality of scripted calls, automatic diallers and targets that matter more than the conversation. You work hard, but there's little coaching, no say in how things are done and no clear route into a proper sales career.

There is a far more supportive environment to build your new business career within.

Our client is an established, growing technology services business supporting UK organisations across IT, digital, telecoms, software, cyber security and web. The business has plenty of new projects coming through and puts the welfare, well-being and development of its people at the heart of how it works. This is a small but highly capable sales team at a scaling moment, so you'll have a real chance to shape how it sells and grow with it.

The Benefits

• Competitive Reward: £26,500 basic with an on-target earnings potential of £36,900, plus frequent salary reviews to make sure you're rewarded properly.
• Unmatched Work-Life Balance: 40 hours a week, Monday to Friday, with a structured workflow that lets you leave work at work. You'll get 33 days' holiday including bank holidays, rising with service, the option to buy and sell days, and flexible working requests are considered.
• Health, Well-being and Growth: Private health insurance, a 24/7 virtual GP service, a confidential life coach, income protection and enhanced family leave. You'll also get free parking, an electric car scheme after 12 months, regular recognition awards, funded social events, lunch and learn sessions, plus regular coaching and a personal development plan with real routes into strategic leadership or commercial growth roles.

The Role

As Sales Executive, you'll join the New Business Team and generate a steady flow of high-quality opportunities for the business. You'll build and maintain a database of potential clients and make first contact by phone and email, finding out what each business needs so the team can quote across IT, digital marketing, telecoms and connectivity, software, cyber security and web.

All of your work is B2B, and most calls and emails are outbound. This isn't a typical telemarketing role. There are no set scripts and no automatic diallers, so success comes from having good, natural conversations with a wide range of people and spotting where the client can help. You'll use a bespoke CRM to record notes and track progress, and new ideas on lead generation are welcomed. Once you've qualified an opportunity, you'll pass it to the Business Development Team to close, working closely with them throughout. The business has ambitious growth targets, and this role is an important part of reaching them, with room to help shape the sales approach and expand into new sectors.

Are You the Right Fit?

• Experience in a previous phone-based role, such as customer service.
• Drive, curiosity and accountability, with a hard-working attitude and the ability to perform consistently well with minimal supervision.
• An excellent, natural telephone manner, good written skills and great listening skills, with the ability to build rapport with potential clients.
• Strong organisation and a personable approach.
• Confidence using IT to record notes, update databases, book appointments and manage tasks.
• An appreciation of why KPIs and targets matter.
• Telemarketing or appointment-setting experience and familiarity with sales tools or CRMs would be a bonus, but full on-the-job training is provided.
• Genuine enthusiasm for new technology and finding proactive solutions for clients.
• Valid Right to Work in the UK is essential.

The Next Step

At CloudScope Group, we do not just fill seats; we open doors to better careers. If you are ready to trade scripted call targets and a role that goes nowhere for a supportive team where your conversations count and your career has real room to grow, let's have a low-pressure conversation today.