Account Manager
Meet Our Recruiter
About the Role
Account Manager | London | Competitive base + commission
"Spending more time firefighting renewals than actually growing the accounts you look after?"
If you are an Account Manager in B2B SaaS, you know the exhausting reality of a book that only gets attention when a renewal is at risk: customers who barely use what they bought, no time to train them properly and an expansion number that seems like guesswork.
There is a far more relationship-led environment to build your account management career within.
Our client is a venture-backed London property data scale-up serving estate agents, conveyancers, surveyors and mortgage brokers. Its subscription platform puts real-time property data, energy performance information and detailed property reports in front of the professionals who need them.
This is a dedicated account management seat, separate from new business. Growth here comes from adoption, usage and upsell, so the role rewards someone who builds trusted relationships, trains customers well and turns that value into renewals and expansion.
The Benefits
- Competitive Reward: A competitive base salary plus commission.
- Relationship-Led Growth: A book where growth comes from adoption, usage and upsell rather than cold new business.
- Continuous Reward and Growth: A direct line into product as the champion of the customer, inside a venture-backed scale-up.
The Role
As Account Manager, you will own a book of existing customers across estate agency, conveyancing, surveying and mortgage broking, along with their renewal dates. You will drive adoption and usage through training sessions and regular account reviews, making sure every customer gets full value from the data and reports they subscribe to.
Day to day, you will identify and close upsell and cross-sell opportunities, protect and grow renewals across your book, and champion the customer's needs with the product team, so the platform keeps improving around the people who use it.
Are You the Right Fit?
- Account management experience in B2B SaaS, carrying a renewal and expansion number.
- Strong relationship-building skills, with the confidence to train customers and run account reviews.
- A consultative, customer-first approach and the commercial instinct to turn adoption into growth.
- Desirable: a PropTech or property data background.
- Valid Right to Work in the UK is essential.
The Next Step
At CloudScope Group, we do not just fill seats; we open doors to better careers. If you are ready to trade a reactive book you only hear from at renewal time for a relationship-led seat where growth comes from customers who genuinely use what they buy, let's have a low-pressure conversation today.